Terms of Use Sawalif

Last updated: November 27, 2025

These Terms of Use (“Terms”) govern your access to and use of the Sawalif mobile application, website, and related services (collectively, the “Service”) provided by Apptikar LLC d/b/a Sawalif (“Sawalif,” “we,” “us,” or “our”).

By creating an account, accessing, or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not use the Service.

1. Eligibility

Minimum Age (18+)

You may use the Service only if all of the following are true:

You are at least 18 years old;
You have the legal capacity to enter into a binding contract in your jurisdiction; and
You are not prohibited from using the Service under any applicable law.

Sawalif is designed as a general-audience, family-friendly social and chat service. We do not allow pornography or explicit adult content. Even though the Service does not focus on adult material, we have chosen to limit registration to users aged 18 and over to simplify compliance with different countries’ laws about minors, consent, and online safety.

Children and Minors

The Service is not offered to persons under 18, and we do not knowingly permit users under 18 to create accounts or use the Service. Our 18+ rule is a legal and compliance decision, not an indication that Sawalif contains adult or sexual content.

If we become aware that an account is being used by a person under 18, we may suspend or delete the account and take reasonable steps to remove associated personal information, in accordance with our Privacy Policy and applicable law. We do not offer a version of the Service for minors and we do not accept or rely on parental or guardian consent as a basis for allowing anyone under 18 to use Sawalif.

Store Ratings vs. These Terms

Age ratings or classifications shown in app stores (for example, “13+”) are provided by the store for their own classification and do not change these Terms. If there is any inconsistency between an app store age rating and these Terms, these Terms control, and you must meet the 18+ requirement to use the Service.

Previously Suspended or Banned Users

You may not use the Service if we have previously suspended or terminated your account or otherwise notified you that you are not permitted to use the Service.

2. Account Registration and Security

Account Creation

To access certain features of the Service, you must create an account and provide accurate and complete information. You agree to keep your account information (including contact details) up to date.

Authentication

We may offer or require authentication methods such as email verification, phone verification, passwords, or device-level authentication (for example, biometric or PIN via your operating system).

Account Security

You are responsible for:

Maintaining the confidentiality and security of your login credentials and device; and
All activities that occur under your account.

If you believe your account or device has been compromised, you must notify us promptly at support@sawalif.app.

Personal Use Only

Your account is personal to you. You may not sell, transfer, or assign your account or any rights to use the Service.

3. Description of the Service

The Service provides a social and chat platform that offers, among other features:

Text-based posts (“Sawalif” / “Salfa”) and discussions;
Public and private group chats (“Groups”);
Private one-to-one chats;
Ranks, badges, login streaks, and other engagement and reward features;
A virtual currency called “Credits” for in-app items and enhancements;
Optional premium subscriptions and ad-related features.

Specific features may vary over time and by region. We may add, modify, or remove features at any time, with or without notice.

3.1 Posts (“Sawalif” / “Salfa”)

Users can create and share text-based posts (“Posts” or “Sawalif”). Use of posts may be subject to:

Daily posting limits based on your rank, badge, or account status; and
Additional rules or guidelines we may publish.

3.2 Group Chats

Users can join or create group chats (“Groups”). Groups may be:

Public or private;
Configured with or without end-to-end–style encryption, depending on settings;
Restricted (for example, requiring an access code, approval, or subscription).

For privacy and security, some Groups (particularly private Groups) may use passcodes and encryption keys. When Group settings change (for example, public to private, or passcode/encryption reset):

Users may be temporarily or permanently removed from the Group;
Historical messages may be reset or deleted; and
Users may be required to rejoin, re-accept terms, or re-enter a passcode.

These measures are designed to protect privacy and security, not to punish users.

3.3 Private Chats

The Service allows users to send one-to-one private messages. We use technical measures, including encryption, to help protect messages and media. However, we cannot guarantee that unauthorized access will never occur. You should not use the Service for extremely sensitive information where any risk is unacceptable.

3.4 Ranks, Badges, Streaks, and Rewards

We may offer features such as:

User ranks and badges based on activity, reputation, or other criteria;
Login streaks and leaderboards;
Rewards, including in-app credits or cosmetic items, for certain achievements.

These features are promotional and informational and may be changed, paused, or discontinued at any time, with or without notice.

3.5 Credits (Virtual Currency)

The Service may include a virtual currency called “Credits”, which can be used for:

Customizing username or display name color;
Purchasing static or animated backgrounds and borders;
Creating Groups or unlocking special features;
Unlocking certain profile view information;
Using advanced search or other tools;
Other digital items or enhancements we may introduce.

Credits are not money. You acknowledge and agree that Credits:

Have no cash or property value;
Are non-refundable, except where required by law;
Cannot be redeemed for cash or real-world currency; and
Are non-transferable except through in-app features that we may provide and control.

We may change how Credits are earned, used, or valued at any time.

3.6 Premium Subscriptions

We may offer paid subscription plans (“Premium”) that provide additional or enhanced features, such as fewer ads, additional customization options, reduced credit costs, or advanced tools. The details, price, and benefits of each subscription plan will be displayed in the app or in the relevant app store listing.

3.7 Platform Role (Hosting Only)

Sawalif acts as a platform and hosting provider for User Content and user interactions. We provide tools that allow users to create, share, and interact with content and each other.

To the fullest extent permitted by law:

We are not the author or publisher of User Content posted by users;
We do not routinely pre-screen all content; and
We are not responsible or liable for User Content or user behavior, even if we provide moderation tools or remove content.

We make good-faith efforts to keep the Service clean, safe, and legal, but we cannot guarantee that you will never encounter content or behavior that is offensive, harmful, or unlawful.

4. Purchases, Billing, and Refunds

4.1 App Store and Payment Processing

Purchases of Credits, subscriptions, or other paid features are processed by third-party platforms or payment providers (for example, Apple App Store, Google Play) and may be managed through third-party services. Your purchases are also subject to the terms and policies of those third-party providers.

4.2 Auto-Renewing Subscriptions

If you purchase a subscription:

It may automatically renew at the end of each billing period; and
You authorize the applicable store or payment provider to charge your payment method unless you cancel before renewal.

You can manage or cancel your subscription via your platform account settings (for example, Apple ID or Google Play account settings).

4.3 Pricing and Taxes

Prices and available offers are shown in the app or store and may vary depending on your region, currency, platform, or promotions. You are responsible for paying any applicable taxes, fees, or charges related to your purchases.

4.4 No Refunds (Except Where Required by Law)

Except where required by law or explicitly stated otherwise by us:

All purchases of Credits, subscriptions, and digital items are final and non-refundable; and
We do not provide refunds or credits for partially used subscription periods, unused Credits, or unused digital items.

Any refunds (if offered) are at our sole discretion or may be handled by the relevant app store, subject to their policies.

4.5 Gift Credits

If the Service allows you to purchase Credits and gift them to another user:

Gifting is irreversible once processed;
You are responsible for selecting the correct recipient; and
We are not responsible for gifts sent to the wrong user as a result of your error.

5. User Content and Acceptable Use

5.1 User Content Definition

“User Content” includes any content you or others upload, post, send, or otherwise make available through the Service, including:

Posts, comments, replies, and reactions;
Private and Group messages and chat content;
Group names, descriptions, images, and settings;
Usernames, display names, profile photos, bios, and status messages;
Images, videos, audio recordings, and any other media.

You remain the owner of your User Content, subject to the license you grant to us in these Terms.

5.2 Your Responsibility for Content and Behavior

You are solely responsible for your User Content and for your behavior and interactions on and through the Service. User Content does not represent the views or opinions of Sawalif or Apptikar LLC.

To the fullest extent permitted by law, we are not responsible or liable for any User Content or for any actions or omissions of users, even if we are notified of such content or behavior.

5.3 License You Grant to Sawalif

By submitting User Content, you grant Sawalif a worldwide, non-exclusive, royalty-free, transferable, sublicensable license to:

Use, reproduce, host, store, modify, adapt, translate, and distribute your User Content as reasonably necessary to operate, maintain, promote, and improve the Service;
Display your User Content to other users in accordance with your settings and the Service’s functionality;
Comply with legal obligations, enforce these Terms, and protect users and the public.

This license continues for as long as your User Content is stored on our systems or as needed for legitimate business purposes, backups, legal compliance, or dispute resolution, to the extent permitted by law.

5.4 Clean Environment – No Adult or Sexual Content

Even though Sawalif is restricted to users aged 18 and over, the Service is not an adult platform and does not allow pornography or explicit sexual content. In particular, you must not post, share, or transmit:

Pornographic material or content primarily intended for sexual arousal;
Explicit depictions of sexual acts or genitals;
Sexual content involving minors or content that sexualizes minors in any way;
Content promoting escorting, prostitution, or similar adult services;
Content whose main purpose is sexual entertainment or exploitation.

We may remove such content and take action against accounts that post it, including suspension or termination, consistent with these Terms and our moderation policies.

5.5 Other Prohibited Content and Conduct

You agree that you will not:

Post or share content that is illegal or promotes illegal activity;
Harass, threaten, or abuse others, or incite violence or self-harm;
Share hate speech or content that targets individuals or groups based on race, ethnicity, nationality, religion, gender, sexual orientation, disability, or other protected characteristics;
Share content that exploits, endangers, or sexualizes minors in any way;
Engage in spam, scams, phishing, impersonation, or other deceptive or fraudulent practices;
Upload viruses, malware, or other harmful code, or attempt to interfere with, hack, or disrupt the Service or other users’ accounts;
Post or share private or confidential information of others without their consent (for example, addresses, phone numbers, documents);
Post content you do not have the right to share, or that infringes the copyrights, trademarks, or other rights of any third party; or
Attempt to bypass any bans, restrictions, or limitations on your account, including by creating new accounts.

We may publish additional community rules or guidelines, which are incorporated into these Terms. Violations of those rules may result in enforcement actions.

5.6 No General Duty to Monitor; Good-Faith Moderation

We do not have a general obligation to monitor all User Content or all interactions between users. However, we do make good-faith efforts to keep Sawalif clean and legal by:

Providing reporting and blocking tools to users;
Using automated and manual moderation to detect serious violations; and
Removing or restricting content and accounts where we reasonably believe it is necessary.

Even with these efforts, you understand and agree that you may encounter content or behavior that is offensive, inappropriate, or unlawful, and you use the Service at your own risk.

6. Moderation, “Iron Fist” Enforcement, and User Disputes

6.1 Our Rights to Act

We may, at our sole discretion and at any time, with or without notice:

Remove or restrict access to any User Content;
Limit your ability to post, comment, create Groups, send messages, or use certain features;
Apply temporary or permanent restrictions to your account;
Suspend or terminate your account; or
Take any other actions we reasonably consider necessary to protect users, the public, or our platform.

6.2 Automated and Manual Enforcement

We may use automated systems, manual review, or both to:

Detect potential violations such as profanity, spam, flooding, or abusive behavior;
Process user reports and appeals; and
Apply warnings, temporary suspensions, or permanent bans.

6.3 “Iron Fist” Restriction Stages

We may implement a structured enforcement system (“Iron Fist”), which may apply escalating restriction stages after significant or repeated violations. These stages may limit:

Posting or commenting;
Creating or managing Groups;
Initiating private chats;
Using advanced search or other sensitive features; or
Access to certain sections of the app.

Details of the Iron Fist system and its stages may be described in separate in-app explanations or policy pages and may change over time.

6.4 Appeals

For some enforcement actions, particularly serious or long-term bans, we may offer an appeals process. You may be able to contact us using the mechanisms we provide in the app or via email. We are not required to offer an appeal in every case, and we do not guarantee that any appeal will succeed.

6.5 User Disputes

You are solely responsible for your interactions with other users. We may, but are not obligated to, intervene in disputes between users. To the fullest extent permitted by law, we are not responsible or liable for any disputes or damages arising from user interactions.

7. Intellectual Property Rights

7.1 Our Rights

Except for User Content, the Service and all materials contained in or generated by it (including software, code, design, text, graphics, logos, and trademarks) are owned by or licensed to Apptikar LLC and are protected by intellectual property and other laws.

7.2 License to Use the Service

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to:

Install and use the Sawalif app on a device you own or control; and
Access and use the Service for your personal, non-commercial use.

You must not:

Copy, modify, distribute, sell, or lease any part of the Service; or
Reverse engineer or attempt to extract source code, except to the extent allowed by applicable law.

7.3 Feedback

If you send us ideas, suggestions, or feedback, you grant us a perpetual, worldwide, royalty-free license to use them for any purpose, without obligation or compensation to you.

8. Third-Party Services and Links

The Service may integrate with or link to third-party services, websites, content, or applications (including app stores, payment providers, analytics tools, and advertising services). We do not control and are not responsible for:

The content, policies, or practices of third parties; or
Any damage or loss caused by your use of third-party services.

Your use of third-party services is at your own risk and is subject to their own terms and privacy policies.

9. Disclaimers

To the fullest extent permitted by law, the Service is provided on an “AS IS” and “AS AVAILABLE” basis. We make no representations or warranties of any kind, express or implied, regarding the Service, including any warranties of merchantability, fitness for a particular purpose, non-infringement, or availability.

In particular:

We do not warrant or guarantee that the Service will be uninterrupted, secure, or error-free;
We do not warrant that all inappropriate, harmful, or illegal User Content or behavior will be detected, blocked, or removed, even though we make good-faith efforts to moderate and enforce our rules; and
We do not endorse or accept responsibility for any User Content or user behavior, and we are not responsible or liable for any loss or damage resulting from User Content or interactions between users.

10. Limitation of Liability

To the fullest extent permitted by law:

Apptikar LLC (Sawalif), its officers, employees, partners, and affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill, arising out of or related to your use of (or inability to use) the Service.
Our total aggregate liability for all claims arising out of or related to the Service or these Terms will not exceed the greater of:
- The amount you have paid directly to us (excluding amounts paid to app stores or other third parties) in the six (6) months before the event giving rise to the claim; or
- Fifty United States Dollars (USD 50).

Some jurisdictions do not allow certain limitations or exclusions of liability. In those jurisdictions, our liability will be limited to the maximum extent permitted by law.

11. Indemnification

You agree to indemnify, defend, and hold harmless Apptikar LLC (Sawalif) and its officers, employees, partners, and affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to:

Your use of the Service;
Your User Content;
Your violation of these Terms or any applicable law; or
Your violation of any rights of another person or entity.

12. Governing Law and Dispute Resolution

12.1 Governing Law

These Terms and any dispute arising out of or relating to them or the Service are governed by the laws of the State of California, United States of America, without regard to its conflict of laws principles, except where the law of your country of residence requires otherwise.

12.2 Jurisdiction and Venue

Except where prohibited by law, you agree that any legal action or proceeding arising out of or relating to these Terms or the Service shall be brought exclusively in the state or federal courts located in California, USA, and you consent to the personal jurisdiction of those courts.

12.3 Consumer Rights

Nothing in these Terms is intended to limit any non-waivable rights you may have under mandatory consumer protection laws in your country of residence.

13. Changes to the Service and These Terms

13.1 Changes to the Service

We may modify, suspend, or discontinue all or part of the Service at any time, with or without notice, and without liability to you.

13.2 Changes to These Terms

We may update these Terms from time to time. When we do, we will update the “Last updated” date at the top of this page. Where required by law, we will also provide notice (for example, via an in-app message or other reasonable means).

Your continued use of the Service after the effective date of any changes means you accept the updated Terms. If you do not agree to the changes, you must stop using the Service.

14. Termination

14.1 By You

You may stop using the Service at any time. You may request that we delete your account using any tools provided in the app or by contacting us at support@sawalif.app, subject to our obligations under applicable law and our Privacy Policy.

14.2 By Us

We may suspend or terminate your access to the Service, or any part of it, at any time, including if:

We reasonably believe you have violated these Terms, our policies, or applicable law;
We reasonably believe your conduct causes harm or legal risk to us, other users, or third parties; or
We are required to do so by law or a governmental authority, or if we decide to discontinue the Service.

14.3 Effect of Termination

Upon termination:

Your right to use the Service will immediately cease;
We may delete or restrict access to your account and User Content, subject to our legal and backup obligations; and
Sections of these Terms that by their nature should survive termination (including intellectual property provisions, disclaimers, limitations of liability, indemnification, and dispute resolution) will continue to apply.

15. Contact Information

If you have questions or concerns about these Terms or the Service, you can contact us:

App support and general questions: support@sawalif.app
Company and legal correspondence (Apptikar LLC): support@apptikar.com

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